Help with Deficut

Support

Include your device, app version, and what happened. Remove sensitive details from screenshots. Never send passwords or verification codes.

Signing in

Use your original sign-in method. For an email account, choose Forgot password? and enter the emailed code in Deficut. For signup verification, request or resend the verification code and enter the newest six-digit code in Deficut. Password-reset help.

Subscriptions

Try Restore purchases using the store account that paid. Manage billing, cancellation and refunds through Apple or Google Play.

Syncing

Check your connection and tap the sync indicator to retry. Contact us before uninstalling or clearing data if changes have not synced.

Testing the app

Try the current build on your device: join the iOS TestFlight or open the Android testing build.

Feedback

Found a bug or have an improvement to suggest? Email [email protected]. Tell us what you expected, what happened, and how to reproduce it. Remove sensitive details from screenshots.